Shipping & Policy's

Shipping of most products will generally happen within 2 business days

All 3D printed parts can take up to a week to ship 

should there be any other delays we will contact you via email 

 

Orders within Canada will generally ship via Canada Post. Shipping is calculated via the lowpassrc.ca automated shipping estimate tool. Shipping estimates take into account product dimensions and weight.

Shipping calculations are just estimates. lowpassrc.ca reserves the right to charge additional shipping charges.  Customers will be notified of any additional shipping charges and will be given the opportunity to revise or cancel their order.

If any products are damaged by shipping or mishandling, please contact us lowpassrc@gmail.com or use the contact us page on this web site immediately after you have received your package.

 

All returned items must include the original packaging and be in the same condition that they were provided.

All shipping charges are non-refundable. Any returned product will be subject to a 15% restocking fee. Return shipping is the responsibility of the customer.

shipping to the USA and other countries is not available at this time ...but we are working on it !

 

 

Limits of Liability Policy

Low Pass RC is not responsible for any injury, personal and/or property damage as a result of using any of its products in any way. In general, our products and our Manufactures products are designed to be used with radio-control models. Radio-Control models can be dangerous, always operate radio-control models in a safe manor and follow the guidelines of your local radio-control modeling governing body.

Low Pass RC is not responsible for any crash damage associated with the use of its products. R/C Custom 3D Printing And Specialty Products has no control with how the product is installed and cannot guarantee that the customer will install or use its products in the proper manner, and therefore cannot be responsible for product use. Also, it is very difficult determine the cause of any radio-control model failure.

When installing, running or using any products, follow all Manufactures recommendations and procedures!

We carefully inspect all incoming inventory and all outgoing orders before they are shipped. All items are warranted by their original manufacturer unless otherwise stated.

Product Information Policy, Pricing and Inventory

lowpassrc.ca makes every effort to make sure pricing and inventory information is accurate. It is possible that mistakes can happen. In the rare event that an item is incorrectly priced, the customer will be contacted with the pricing information.  Order can be canceled or adjusted.  Please note that lowpassrc.ca reserves the right to cancel an order due to pricing, inventory or other errors.  In the event of an order cancellation due to pricing, inventory or other issue, the customer will be fully refunded for any items and/or shipping expenses if applicable.  lowpassrc.ca  is not responsible for changes to the products from the manufactures.  If you have any questions about any of the products listed on please contact us to get clarification.